Robotic Process Automation (RPA) Automation refers to the use of software robots, or bots, to automate repetitive, rules-based tasks that are typically performed by humans. RPA automation can help organizations reduce costs, increase productivity, and improve accuracy by automating tasks such as data entry, data extraction, and data processing.

RPA automation software is designed to mimic human actions by following pre-defined rules and processes. It interacts with various applications and systems just like a human worker, logging in to systems, filling out forms, copying and pasting data, and executing tasks. The key difference between RPA bots and human workers is that RPA bots can work 24/7 without any breaks, which can increase productivity and efficiency.

RPA automation can be divided into three main categories:

Attended Automation: This refers to RPA bots that work alongside human workers, automating repetitive tasks to increase their productivity. For example, an RPA bot that assists a customer service representative in filling out forms and retrieving customer data.

Unattended Automation: This involves RPA bots that work independently, without the need for human intervention. For example, an RPA bot that retrieves data from multiple systems, processes it, and generates reports.

Hybrid Automation: This combines both attended and unattended automation, where RPA bots work alongside human workers and also perform tasks independently.

RPA automation has several benefits for organizations, including:

Cost savings: By automating repetitive tasks, organizations can reduce costs associated with human labor, such as salaries, benefits, and training.

Increased productivity: RPA bots can work faster and more accurately than humans, which can lead to increased productivity and efficiency.

Improved accuracy: RPA bots can reduce errors and inconsistencies caused by manual data entry and processing, leading to higher quality data and reduced risk.

Scalability: RPA automation can be easily scaled up or down to meet changing business needs, without the need for additional human resources.

Enhanced compliance: RPA bots can ensure compliance with regulatory requirements and company policies, by performing tasks consistently and accurately.

Overall, RPA automation is a powerful tool for organizations looking to automate repetitive tasks, increase productivity and efficiency, and reduce costs associated with manual labor.

what is rpa automation