what to do when microsoft word is not responding

what to do when microsoft word is not responding

When Microsoft Word is not responding, there are several troubleshooting steps you can try to resolve the issue. Here are some steps to follow:

• Restart Microsoft Word: Close the program and restart it to see if the issue is resolved.

• Restart your computer: Sometimes, a simple reboot can resolve the issue.

• Disable add-ins: Add-ins can sometimes cause compatibility issues, leading to Word not responding. To disable add-ins, go to File > Options > Add-ins, and then select "COM Add-ins" from the drop-down menu and click "Go." Uncheck any add-ins that may be causing the issue and restart Word.

• Repair the Microsoft Office installation: Go to the Control Panel, select Programs and Features, select Microsoft Office, and then select "Change." Select "Repair" and follow the on-screen instructions.

• Update Microsoft Word: Make sure you have the latest version of Word. Go to File > Account > Update Options and select "Update Now."

• Disable hardware acceleration: In some cases, hardware acceleration can cause Word to not respond. To disable it, go to File > Options > Advanced and scroll down to the "Display" section. Uncheck the "Use hardware graphics acceleration" option and restart Word.

• Disable real-time protection in antivirus software: In some cases, antivirus software can interfere with Word. Temporarily disable the real-time protection in your antivirus software to see if it resolves the issue.

• Reinstall Microsoft Office: If none of the above steps resolve the issue, you may need to reinstall Office.

These steps should help resolve the issue of Microsoft Word not responding. If the problem persists, you may need to seek additional technical support from Microsoft or a professional technician.

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